Cancellation and Payment Policy

At Hatch Counselling Services, I value the commitment you make to your therapeutic process, and I hold your time and investment in this space with care. Clear boundaries around payment and cancellations help to honour this commitment and ensure that we can work together effectively.

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• Payment: Invoices are issued at the end of each month, with payment due upon receipt.

• Cancellation: If you need to cancel or reschedule, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will incur the full session fee, as the time has been set aside for you.

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Thank you for your understanding, and for honouring the time we share in this space.